Automa8e develops intuitive software to help entrepreneurs everywhere run their business and achieve their goals. Our role is to help businesses maximise operational efficiencies, enhance measurement, transparency, and accountability of business decisions and operational actions.

Automa8e is a “pay-per-use” system so your main goal will be to help the customers start using the full functionality of the system. You will

• • Develop plans for expanded functional usage, provide use case examples for applying important product functionality and communicate new feature releases while sharing best practices
  • On-board new clients efficiently and accurately as part of the defined onboarding process
  • Drive adoption and success within our customers ultimately leading to renewals, advocacy and expansion across the portfolio
  • Provide client training and product demonstrations to increase product usage and engagement
  • Identify up-sell/cross-sell opportunities
  • Build/maintain strong client relationships
  • Deliver and develop appropriate customer engagement and retention strategies
  • Increase customer satisfaction

• 3+ years of experience in customer success or sales
• Experience increasing customer adoption and retention
• Excellent interpersonal skills
• Proven ability to work in a team